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Your sales manager just called in a panic.  Three dealers are reporting inventory discrepancies, customer complaints are piling up from delayed service responses, and warranty claims are getting lost between departments. Sound familiar?  This chaos hits automotive businesses daily, costing millions in lost sales and damaged customer relationships. The automotive sector faces unique challenges that […]
Introduction Fast-moving consumer goods (FMCG) companies face mounting pressure to optimize their distribution networks while maintaining competitive margins. Traditional distribution methods no longer suffice when dealing with complex multi-tier networks spanning thousands of dealers, distributors, and retail touchpoints. CRM-driven supply chains offer a proven path forward, transforming how FMCG brands manage their distribution ecosystem. The […]
Managing dealer and distributor networks is tough. Most CRM tools don’t address the specific needs of large supply chains. Walkins CRM changes this by offering targeted solutions for businesses with complex dealer networks. Why Dealer Management Is Hard Businesses with dealer networks face these common problems: Lost leads and poor conversion rates Broken communication with […]
Customer satisfaction plays a vital role in the long-term success of any business. While attracting new customers is essential to meet sales targets, retaining existing customers is equally crucial for sustainable growth. Focusing on building long-term relationships should be a priority for businesses. However, if customers are leaving despite your best efforts, it’s time to […]
In the dynamic and competitive world of enterprise operations, efficiency and customer satisfaction are paramount. Organizations are constantly seeking ways to optimize their workflows, enhance client experiences, and maximize profitability. One crucial decision in this journey is choosing between manual processes and automated CRM systems.