Solving Supply Chain Challenges with Walkins CRM

Solving Supply Chain Challenges with Walkins CRM: From Order Management to Logistics

Supply Chain / By Manali Joshi / April 7, 2025

Managing supply chains efficiently is crucial for organizational success.

Companies with large dealer networks and distributor chains often face complex logistical challenges, including order management, tracking, and customer engagement.

Walkins CRM, a product by LoMoSo Solutions, provides an all-around solution to streamline these processes, ensuring seamless operations and enhanced productivity.

Revolutionizing Supply Chain Management with Walkins CRM

Walkins CRM is designed to meet the needs of businesses with extensive dealer and distributor networks. It simplifies order management, enhances communication, and provides real-time insights to help organizations optimize their supply chain.

Comprehensive Order Management

Efficient order management is the backbone of a successful supply chain. Walkins CRM offers a robust order processing system that ensures seamless coordination between sales teams, distributors, and dealers.

Seamless Order Placement: Sales executives can place product-wise orders from dealers, distributors, and retailers while checking credit history.
Real-Time Order Tracking: Monitor order statuses such as Accepted, Partially Accepted, or Rejected with live updates.
Automated Notifications: Ensure all stakeholders receive instant updates on order placements and changes in status.
Stock Insights: Maintain up-to-date stock availability with real-time product stock summaries.
Payment Tracking: Get instant updates on pending payments, dealer overdues, and distributor insights.
Advanced Reporting: Export order reports in Excel format for strategic planning and performance evaluation.

Streamlined Dealer and Distributor Management

Managing a large dealer network requires structured processes. Walkins CRM offers a comprehensive dealer management module, ensuring smooth onboarding, engagement, and performance tracking.

Automated Dealer Registration: Simplifies the onboarding process with structured approvals and digital workflows.
Compliance & Validation Checks: Ensures dealers meet company guidelines with automated verification.
Self-Service Portal: Allows dealers to complete registrations independently, enhancing convenience.
Multi-Level Approval System: Ensures structured approvals for efficient operations.
Integration with ERP & CRM Systems: Connects seamlessly with existing business systems.

Enhanced Logistics and Distribution

Supply chain efficiency relies on effective logistics management. Walkins CRM optimizes route planning, inventory control, and distribution management to enhance performance.

Territory-Based Route Planning: Optimizes delivery routes to maximize efficiency.
Dealer Updates: Provides real-time updates on order status and estimated delivery timelines.
Efficient Stock Management: Tracks inventory levels to avoid shortages and overstocking.
Performance Analytics: Offers detailed reports to assess supply chain effectiveness and identify areas for improvement.

Loyalty and Engagement Programs

Customer and dealer engagement plays a crucial role in business growth. Walkins CRM provides a customizable loyalty and rewards system that strengthens relationships and boosts satisfaction.

Customizable Loyalty Programs: Design tailored reward systems based on business objectives.
Multiple Earning Opportunities: Reward points for placing orders, referring new customers, and reaching milestones.
Digital Rewards Catalog: Enables seamless redemption of reward points.
Real-Time Analytics: Tracks program performance and optimizes reward strategies.

Meeting and Customer Interaction Management

Engaging with dealers and customers through structured meetings and interactions is essential. Walkins CRM ensures seamless scheduling and tracking of business interactions.

Meeting Scheduling: Plan in-person and virtual meetings with structured agendas.
Integrated Calendar: Keep track of dealer meetings with seamless integration.
Outcome Tracking & Action Plans: Monitor meeting effectiveness with detailed notes and follow-ups.
Customer Feedback Collection: Gather insights from interactions to enhance engagement strategies.

Why Choose Walkins CRM?

Walkins CRM is more than just a customer relationship management tool; it is a comprehensive solution designed to optimize sales, marketing, and business processes. Here’s why businesses trust Walkins CRM:

Industry-Specific Solutions: Tailored features for automotive, agriculture, and other industries.
Automation-Driven Workflows: Reduces manual efforts and improves efficiency.
Real-Time Insights: Actionable data for better decision-making.
Seamless Integration: Easily connects with existing systems and third-party tools.
Mobile Accessibility: On-the-go access for enhanced productivity.
Scalability: Grows with your business needs and adapts to changes.
Enhanced Customer Satisfaction: Improves engagement and interactions.
Data Security & Compliance: Ensures data protection and regulatory adherence.

Get Started with Walkins CRM Today

If your organization faces challenges in supply chain management, dealer coordination, or customer engagement, Walkins CRM is the solution you need. Experience streamlined operations, improved efficiency, and business growth with Walkins CRM.

Schedule a demo today to see how it can transform your supply chain management.